Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the Cooperstone Solutions website and related online resources. Cooperstone Solutions may be referred to in these Terms as “we,” “us,” or “our.”

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue use of the website.

2. Acceptance of Terms

By using our website, submitting an inquiry, requesting a consultation, or engaging with our services, you agree to be bound by these Terms and any additional agreements or policies referenced on this website.

Separate written agreements, proposals, purchase orders, statements of work, or service contracts may contain additional terms for a particular engagement.

3. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others, disrupt website operations, or restrict another person’s use of the website.

We reserve the right to restrict, suspend, or terminate access when we reasonably believe these Terms have been violated.

4. Intellectual Property

Unless otherwise stated, the content on this website—including text, logos, graphics, images, videos, page layouts, designs, and downloadable materials—is owned by or licensed to Cooperstone Solutions and is protected by applicable intellectual-property laws.

• You may view the website for lawful personal or business informational purposes.
• You may not copy, reproduce, republish, distribute, sell, modify, or create derivative works from our content without prior written permission.
• You may not use Cooperstone Solutions’ name, logo, trademarks, or branding in a way that suggests an unauthorized affiliation or endorsement.

5. User Obligations and Prohibited Conduct

Users of this website agree not to:

• Use the website for illegal, fraudulent, harmful, abusive, or deceptive purposes.
• Attempt to gain unauthorized access to the website, servers, systems, accounts, or networks.
• Introduce viruses, malicious code, automated attacks, or other harmful technologies.
• Interfere with the website’s security, performance, availability, or normal operation.
• Scrape, crawl, harvest, or collect website content or user data through unauthorized automated methods.
• Impersonate Cooperstone Solutions, its employees, representatives, customers, partners, or another person.
• Submit information that is false, defamatory, infringing, threatening, or otherwise unlawful.

6. Inquiries, Consultations, and Service Requests

Submitting a contact form, consultation request, capability statement request, email, or other inquiry does not create a customer relationship, contractual relationship, partnership, employment relationship, or obligation to provide services.

Any professional engagement must be confirmed through a separate written agreement, proposal, purchase order, statement of work, or other authorized contract.

Cooperstone Solutions may accept or decline inquiries and service requests at its discretion.

7. Service Information and Availability

We make reasonable efforts to describe our capabilities and services accurately. Website content is provided for general informational purposes and does not constitute a binding offer, guarantee, representation, or commitment.

Service availability, scope, pricing, schedules, deliverables, staffing, and technical requirements may vary and will be established through a separate written agreement.

We may modify, replace, suspend, or discontinue website features, service descriptions, or resources without prior notice.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, applications, or services. These links are provided for convenience and informational purposes only.

Cooperstone Solutions does not control and is not responsible for the content, security, availability, policies, or practices of third-party websites or services.

Your use of third-party resources is subject to the terms and privacy policies of those third parties.

9. Privacy

Our collection and use of personal information are described in our Privacy Policy .

By using the website or submitting information through our forms, you acknowledge that your information may be processed as described in that policy.

10. Disclaimers

This website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Cooperstone Solutions disclaims warranties of any kind, whether express, implied, statutory, or otherwise.

We do not warrant that:

• The website will always be available, uninterrupted, secure, or error-free.
• Website content will always be complete, current, or free from inaccuracies.
• The website or its servers will be free from harmful components.
• Information obtained through the website will meet a particular user’s requirements.

Website content does not constitute legal, financial, compliance, cybersecurity, procurement, or other professional advice for a particular situation.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Cooperstone Solutions and its owners, employees, contractors, representatives, and affiliates will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages resulting from or related to:

• Your access to or use of the website
• Your inability to access or use the website
• Your reliance on website content
• Unauthorized access to transmitted information
• Third-party websites, content, products, or services
• Interruptions, errors, data loss, or security incidents

Some jurisdictions do not permit certain limitations of liability, so portions of this section may not apply to every user.

12. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Cooperstone Solutions and its owners, employees, contractors, representatives, and affiliates from claims, losses, liabilities, damages, expenses, and reasonable legal fees arising from:

• Your misuse of the website
• Your violation of these Terms
• Your violation of applicable law
• Your infringement of another person’s rights

13. Government and Regulated Environments

References to government agencies, defense organizations, regulated environments, security frameworks, compliance requirements, or mission-support capabilities are provided for informational purposes.

Such references do not imply government endorsement, sponsorship, authorization, contract award, certification status, or affiliation unless expressly stated in writing.

Specific security, compliance, contractual, and data-handling obligations must be established through an authorized written agreement.

14. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

Any dispute arising from these website Terms will be handled in a court of competent jurisdiction, subject to applicable law and any separate written agreement between the parties.

15. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.

16. No Waiver

A failure by Cooperstone Solutions to enforce any provision of these Terms does not waive our right to enforce that provision or another provision in the future.

17. Changes to These Terms

We may update these Terms periodically to reflect changes in our website, services, business practices, technology, or legal obligations.

Updated Terms will be posted on this page with a revised effective date. Continued use of the website after an update constitutes acceptance of the revised Terms.

18. Contact Information

Questions about these Terms may be directed to:

19. Effective Date

Effective November 2, 2025.