At Cooperstone Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

Plain-Language Summary

This summary provides a clear overview of how we handle your information. Please read the full policy below for complete details.

• We collect personal information that you choose to share with us, such as your name, email, and message submitted through our contact form.

• We use this information to respond to your inquiry, provide services, and improve our website experience.

• We use analytics tools (such as Google Analytics and Meta Pixel) to understand how visitors use our website and to improve our marketing and services.

• We do not sell or trade your personal information.

• You may request access, updates, or deletion of your information at any time.

1. Introduction

This Privacy Policy explains how Cooperstone Solutions (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained through our website and related services. By accessing or using our website, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide to Us Directly
When you contact us through our website (such as through our contact form), we may collect your name, email address, phone number, company name, and any additional information you choose to provide.

b. Information Collected Automatically
We may collect certain information automatically through analytics and tracking technologies, including:

• IP address

• Browser type and version

• Device and operating system

• Pages visited and time spent on our website

• Referral links

c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website performance, and support marketing efforts. You may modify your browser settings to refuse cookies; however, some features of the website may not function properly as a result.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services

• To prepare proposals, consultations, or service recommendations

• To improve and optimize our website, user experience, and technology performance

• To support marketing, remarketing, and advertising campaigns

• To maintain security and detect or prevent fraud

• To comply with legal obligations

4. Analytics, Advertising & Tracking

We use third-party tools to better understand website usage and improve our marketing:

a. Google Analytics
We use Google Analytics to collect data on website traffic, usage patterns, and visitor behavior. Google may use the data collected to personalize ads within its own network. You can opt out of Google Analytics by installing the browser add-on available at:
https://tools.google.com/dlpage/gaoptout

b. Meta Pixel (Facebook Pixel)
We use Meta Pixel to measure the effectiveness of our marketing campaigns, deliver relevant ads, and understand user interactions. Meta may use this information to personalize ads across their platforms.

c. Advertising & Remarketing
We may use collected information to display targeted ads through third-party advertising platforms. These platforms may collect data to personalize and measure ads.

You may opt out of personalized advertising through your browser settings or ad preference settings provided by Google, Meta, and other platforms.

5. Data Protection and Security

We take commercially reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, and misuse. While we strive to safeguard your information, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining records for business, legal, or tax purposes.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you

• Request corrections or updates to your information

• Request deletion of your personal information

• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information listed below. We may need to verify your identity before fulfilling certain requests.

8. Sharing of Information

We do not sell or trade personal information.

We may share information in the following limited circumstances:

• Service Providers: With third-party vendors who assist us with website hosting, analytics, marketing, or technical support

• Legal Compliance: If required to do so by law, legal process, or governmental request

• Business Protection: To protect our rights, safety, and property, or those of our users or the public

Any third parties who receive personal information are required to maintain confidentiality and use it only for the services they provide.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When changes are made, we will update the “Effective Date” at the end of this policy. Continued use of our website after changes indicates acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Cooperstone Solutions
info@cooperstonesolutions.com
3301 Richmond Hwy Suite 1228
Alexandria, VA 22305
United States

12. Effective Date

Effective Date: November 2, 2025