Privacy Policy

1. Introduction

This Privacy Policy explains how Cooperstone Solutions (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained through our website and related communications.

By accessing or using our website, you acknowledge the practices described in this Policy.

2. Information We Collect

a. Information You Provide Directly

When you contact us through the website, request a consultation, request a capability statement, or communicate with us by email, we may collect your name, email address, phone number, organization name, project information, and any additional details you choose to provide.

b. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the website
• Approximate location derived from an IP address
• Referring websites or links

c. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember visitor preferences, measure website performance, and understand how visitors interact with the website.

You may configure your browser to block or delete cookies. Some website features may not function as intended when cookies are disabled.

3. How We Use Your Information

We may use collected information for the following purposes:

• To respond to inquiries and consultation requests
• To provide requested information or services
• To prepare proposals, recommendations, or project discussions
• To operate, maintain, and improve our website
• To understand website usage and visitor interests
• To maintain security and prevent misuse or fraud
• To comply with legal and regulatory obligations
• To maintain appropriate business and communication records

4. Analytics and Website Technologies

We may use website analytics and performance technologies to better understand how visitors use our website. These technologies may collect information such as pages viewed, visit duration, browser type, device information, and referral sources.

Third-party service providers may process this information on our behalf according to their own privacy policies and service terms.

5. How We Share Information

We do not sell or trade personal information.

We may share limited information in the following circumstances:

• Service providers: With vendors that support website hosting, forms, communications, analytics, security, or technical operations.
• Legal requirements: When disclosure is required by law, court order, legal process, or governmental request.
• Business protection: When reasonably necessary to protect our rights, property, security, users, or the public.
• Business transactions: In connection with a merger, acquisition, financing, transfer, restructuring, or sale of all or part of the business, subject to applicable law.

6. Data Protection and Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

No method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal, regulatory, accounting, or tax obligations.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Object to or restrict certain processing activities
• Opt out of marketing communications

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

9. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. Cooperstone Solutions does not control and is not responsible for the privacy, security, content, or practices of those third parties.

We encourage you to review the privacy policies of third-party websites before providing personal information.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information was collected from a child under 13, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, website, services, technologies, or legal obligations.

Updated versions will be posted on this page with a revised effective date.

12. Contact Information

Questions, concerns, or privacy requests may be directed to: